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Before sale, we offer samples for free or at a cost price. After the contract is signed, each stage from production planning to product distribution is in the charge of specific department and traced by specific person.

Siliconized silicon carbide (SiSiC) ceramic is an easily damaged product. If product cracks during the transportation, we will offer replacement for free. Our products are customized. If the customer makes an error in the dimension design, leading to mounting failure, we will provide solution through telephone, email, or on-site instruction.

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